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Frequently Asked Questions

FAQS

To get started, simply click on "Register as an Agent or Landlord" on the home page. Fill out the form and upload the necessary details. After submitting, our team will verify listing applications. Once your application is confirmed and verified, your room will be automatically listed on Hochela, making it visible to potential tenants. It is a straight forward process to showcase your available rooms to a wide audience.

Listing a property on our platform is completely free of charge. However, to list your property, you must first register as a user on our platform. This ensures a seamless and secure process for both hosts and tenants. Register and start listing your properties without any additional fees.

Yes you can, we understand the importance of your approval. After making a reservation to view a property, and its been approved. If you find any discrepancies between the accommodation and its description on our platform, you can give a review under the property or you have 48 hours to contact us at contact@hochela.com. We will promptly investigate and assist in resolving any issues to ensure your satisfaction.

Upon booking an inspection, the agent is notified of your request and has the option to either accept or decline. In the event of acceptance, we immediately provide you with the Agent's contact information and further instruction. Following this, we encourage you to directly contact the agent to address any inquires and coordinate your inspection day. Should the agent decline your reservation or fail to respond within 48 hours, the booking will be automatically canceled.

Simply click on the "accommodation" button on the home page. Browse through the available properties listed, use our search filters to choose your preferred accommodation, and proceed to chat with the agent or landlord to start a conversation.

Properties listed on our website are available for leasing, once you message the agent or landlord. Subsequently, the contact details of the agent or landlord will be provided. We strongly encourage reaching out to them directly to ask any questions and coordinate the details for your apartment inspection. Your comfort and satisfaction are our top priorities.

Explore a diverse range of rental properties on our platform, including hostels, self-contained units, apartments, and much more. Utilize our user-friendly filters or the search box to specify your desired location, price range, and check-in date. Finding the perfect accommodation has never been easier.

Our mission is straightforward: we simplify access to affordable rentals for your academic year stay. Booking off-campus accommodation becomes an stress-free process with us, allowing you to secure your living space conveniently from any location.

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