Hochela- Student Accommodation

Introduction

This privacy policy (this “privacy Policy”) explains how Hochela (“Hochela”, “we”, “us”, and “our”) uses the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

This Privacy Policy applies to use of our website at hochela.com (“Site” or “Website”) applications, other online services and/or any related services, sales, marketing, promotions, and social media activities. This privacy policy is to provide all persons whose personal data we hold with a description of the types of Personal Information we collect, the purposes for which We collect that Personal Information, the other parties with whom We may share it and the measures We take to protect the security of the data.

By accessing our Site or using our Site Services, you agree to this Privacy Policy. We recommend that you read this Privacy Policy to ensure you are fully informed and consult our Terms and Conditions for more information about the general terms and conditions regarding your use of the Site.

Definition

Personal Information Any information that can be used to identify a living person including email address, company name, password, payment card, financial information, etc.), Government-issued Identity card, and/or taxpayer identification it may also include anonymous information that is linked to you, for example, your internet protocol (IP), log-in information, address, location, device or transaction data.

Website/Site: means any platform including but not limited to mobile applications, websites and social media platforms.

User: means an individual or company, or any legal entity on behalf of which such individual is accessing or who uses the services or accesses the Site and has agreed to use the end services of Hochela.

Information We Collect

Personal Data:When you register for our services, we need to know your name and other personal details like postal address, email address, telephone number, date of birth, country of residence, profile information, means of identification, location and other relevant information.

In addition to the above, your personal data may also be collected when you voluntarily provide such information, such as when you contact us with inquiries, respond to one of our survey or register for access to the services on the Site.

Other information:Some personally non-identifiable data may be collected when you interact through the Website. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Hochela may store such information itself or such information may be included in databases owned and maintained by Our affiliates, agents or service providers. We may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors' Internet service providers.

How We May Use Your Personal Information

We use information we collect from Users primarily to:

To process registration you make on the Website.
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better serve you in responding to your customer service requests.
To quickly process your requests.
To follow up with you after correspondence (email or phone inquiries).
To help us develop the Website and our services.
To provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and subcontractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.
To provide you with information about special features of our Website or any other service or products we think may be of interest to you.

To provide, administer and communicate with you about the products, services, future opportunities to join the services, programs and promotions of Hochela.

Our Disclosure of Your Personal Data and Other Information

We are not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Related Companies: We may also share your Personal Data with our related Companies for purposes consistent with this Privacy Policy.
Protecting Network and Information Security: As necessary to protect our information and systems from unauthorized actions that compromise their security or availability, such as disclosures as part of industry initiatives to identify and block malicious actors.
Legal Requirements: We may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Hochela, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
We have your consentWe share Personal Information with third parties directly authorized by you to receive Personal Information, such as when you authorize a third-party application provider to access your account. The use of your Personal Information by an authorized third party is subject to the third party's privacy policy and Hochela shall bear no liability for any breach which may arise from such authorization by you.

Our Use of Cookies and
Other Information Gathering Technologies

In operating the Website, we may use a technology called "cookies". A cookie is a piece of information that the computer that hosts our Website gives to your browser when you access the Website. Our cookies help provide additional functionality to the Website and help us analyze Website usage more accurately. For instance, our Site may set a cookie on your browser that allows you to access the Services without needing to remember and then enter a password more than once during a visit to the Site. In all cases in which we use cookies, we will not collect Personal Data except with your permission or use information gathered for tracking purposes.

How We Protect Your Information

Hochela protects personal data from unauthorized use, disclosure, corruption and destruction using appropriate technical and organizational measures. Other security measures include but not limited to, secure servers, firewall, data encryption and granting access only to employees in order to fulfill their job responsibilities. We have put in place various security procedures as set out in this policy. Our Website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site safe as possible. We use regular malware scanning. Your Personal Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via technology.

Updating Your Details

From time to time and for security and other relevant reasons, Hochela may contact you to update any of the information that you have provided and you may also do so on your own by updating your account on the website.

Your Consent and Changes to Privacy Policy

By submitting your information you consent to the use of that information as set out in this policy. The Website and our business may change from time to time. As a result, at times it may be necessary for Us to make changes to this Privacy Policy. Hochela reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. If we change our privacy policy, we will post the changes on this page and may place notice on other pages of the website, so that you may be aware of the information we collect and how we use it all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of service will signify that you agree to any such changes.

Available Remedies in the Case of Breach

In the case of a breach of any of the obligations with respect to your personal data, a data breach procedure is established and maintained in order to deal with incidents concerning Personal Data or privacy practices leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Personal Data transmitted, stored or otherwise processed. On notification of such breach, We will investigate to determine if an actual breach has occurred, the actions required to manage such breach, communicate with the subject of the breach and take appropriate action as will be agreed between Hochela and the subject of the breach to compensate the subject for such breach within one month of notification of breach.

All access requests, questions, comments, complaints and other requests regarding the privacy policy should be sent to contact@hochela.com. We may request additional details from you regarding your complaints and keep records of your requests and resolution.